Terms & Conditions

Last updated: May 5, 2026

🏢 Service Provider

Brandverse ("we", "us", "our") provides AI Voice Agent services through brandverse.tech
Contact: +91 88510 05278 | ayush@brandverse.tech
Services: AI automation, voice agents, lead generation, appointment setting

01Agreement to Terms

By accessing or using the Brandverse.tech AI automation platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, clients, and others who access the service.

02AI Service Usage and Compliance

Our AI voice agents are designed for business automation and lead generation. You agree to:

  • Comply with all local telecommunications laws (including TCPA and GDPR).
  • Ensure all scripts and AI behaviors used are truthful and not misleading.
  • Use the service only for lawful business purposes.
  • Take full responsibility for the outcomes of AI-driven client interactions.

03Intellectual Property

The Brandverse platform, including but not limited to AI algorithms, proprietary code, design assets, and software, is the exclusive property of Brandverse.

Clients are granted a limited license to use the output generated by our AI agents specifically for their business operations as defined in their service agreement.

04Payment and Refund Policy

Payment Terms:

  • All payments are processed in advance for the agreed service period
  • Prices are subject to change with 30 days notice
  • Failure to pay may result in service suspension

Refund Policy:

  • 7-day money-back guarantee for new clients
  • Pro-rated refunds available for annual plans
  • No refunds for used services or setup fees

05Limitation of Liability

Brandverse shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our AI services, including any actions taken by AI agents during client calls or processing errors.

06Contact and Disputes

For questions or disputes regarding these terms:

  • Email: ayush@brandverse.tech
  • Phone: +91 88510 05278
  • Response Time: Within 48 hours

Any disputes will be resolved through good faith negotiation. If unresolved, disputes will be handled under applicable jurisdiction laws.

These terms are governed by the laws of India and were last updated on May 5, 2026. We reserve the right to modify these terms at any time with notice to clients.