Privacy Policy

Last updated: December 23, 2025

01Information We Collect

We collect information that you provide directly to us when you use our AI Voice Agent services, including:

Contact Information: Name, email address, phone number, and business details.
AI Interaction Data: Voice recordings, call transcripts, and appointment data processed by our AI agents.
Usage Data: Information on how you interact with our platform and services.

02How We Use Your Data

We use the collected information for various professional purposes:

To provide, maintain, and improve our AI Voice Agent technology.
To process leads, schedule appointments, and automate your business operations.
To analyze performance and optimize call scripts/AI responses.
To comply with legal obligations and protect against fraudulent activity.

03Data Sharing and Security

We do not sell your personal data. We only share information with third-party service providers (like Firebase or AI model providers) necessary for delivering our services.

We implement robust, industry-standard AES-256 encryption and secure API protocols to ensure your data and your clients' voice data remains private and protected.

04Cookie Protocol

We utilize a strictly transparent Cookie Policy governed by our Consent Management Architect. We categorize data usage into Necessary, Statistics, and Marketing layers.

You can view our live system audit and reconfigure your preferences at any time on our dedicated Cookies Audit page.

By using Brandverse, you acknowledge that you have read and understood this Privacy Policy. If you have any questions regarding your data sovereignty, please contact us at ayush@brandverse.tech.