100%
Call Capture
+30%
Consultations Booked
24/7
After-Hours Coverage
The Problem
A law firm was missing 35% of potential client calls during off-hours and weekends. Intake calls were being routed to voicemail, and potential clients were calling competitor firms instead.
The Solution
Brandverse AI was deployed as a legal intake specialist. The AI qualifies potential clients by practice area, captures case details, schedules consultations, and provides initial information about legal services.
Implementation
Deployed in 22 days. The AI was trained on multiple practice areas (personal injury, family law, criminal defense, estate planning), legal terminology, and intake ethics.
Results
Client intake capture increased to 100% of all calls. The firm reported 30% more initial consultations booked. The AI handled sensitive inquiries with appropriate confidentiality protocols.
Technology Used
Key Takeaways
- • 100% Call Capture
- • Implementation completed in 3 weeks
- • 24/7 call coverage with zero missed calls
- • AI trained on industry-specific knowledge
- • Seamless integration with existing tools
Frequently Asked Questions
How does the AI handle attorney-client confidentiality?
The AI is designed to collect initial intake information without requesting privileged details. It schedules consultations for sensitive discussions with attorneys.
Can it handle multiple practice areas?
Yes. The AI accurately routes callers to the right practice area based on their described legal needs and schedules with the appropriate attorney.
Get These Results
Book a free strategy call to see how Brandverse can help your business.